Introduction
Joy on the Journey Colorado Inc. (“JOJ,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at joyonthejourney.fun, interact with us on social media, donate to our organization, or engage with our programs and services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and mailing address when voluntarily provided through donation forms, volunteer sign-ups, or contact inquiries.
- Donation Information: Payment and billing details processed securely through our third-party payment processors. We do not store full credit card numbers on our servers.
- Volunteer Information: Background, experience, and availability details submitted through our volunteer application process.
- Website Usage Data: IP addresses, browser type, pages visited, and time spent on our website, collected automatically through cookies and analytics tools.
How We Use Your Information
We use the information we collect to:
- Process donations and provide tax receipts
- Communicate with volunteers, donors, and community partners
- Send newsletters, updates, and program announcements
- Improve our website and overall user experience
- Fulfill our nonprofit mission and report on organizational impact
How We Share Your Information
Joy on the Journey does not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- With trusted service providers who assist us in operating our website and processing donations, under strict confidentiality agreements.
- When required by law or to protect the rights and safety of our organization, volunteers, or riders.
- With partner organizations such as Dementia Together, only as necessary to coordinate program services and only with your knowledge.
Photography and Video
Joy on the Journey may photograph or video record trishaw rides, events, and volunteer activities for use in our marketing, social media, and fundraising materials. By participating in our programs, riders, volunteers, and family members consent to the use of such images and footage. If you have concerns about photography or would prefer not to be photographed, please notify a Joy on the Journey staff member or volunteer prior to your ride or event.
Cookies and Website Analytics
Our website may use cookies and third-party analytics tools such as Google Analytics to understand how visitors interact with our site. This data is collected anonymously and used solely to improve our website experience. You may disable cookies through your browser settings at any time.
Data Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of any inaccurate information.
- Opt out of receiving communications from us at any time by contacting us directly or using the unsubscribe link in our emails.
- Request deletion of your personal information, subject to our legal and operational obligations.
Third-Party Links
Our website may contain links to third-party websites, including our social media pages on Facebook, Instagram, and YouTube. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
Children’s Privacy
Our website and programs are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly remove it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
Joy on the Journey Colorado Inc.
Website: joyonthejourney.fun
Facebook: facebook.com/profile.php?id=61562811793189
Instagram: instagram.com/joyonthejourney_colorado
YouTube: youtube.com/@joyonthejourney_colorado